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Welcome to Governance and Responsibility

For Yell, corporate governance and a responsible approach are inextricably linked.

Aligning responsibility and governance gives us the strength to provide our investors and stakeholders with the confidence that we manage our business in a responsible and ethical way. We have a Group-wide Code of Ethics which provides a framework of conduct for our people and sets out our commitments to our stakeholders. You can view or download our Code of Ethics from this section.

This section summarises our approach and ongoing activities. Further information on our programmes and performance is included in our CR Report, which is available to view or download below.

Did you know?

Millions of old Yellow Pages are recycled
every year, most often into cardboard, loft
insulation, packaging, egg boxes, jiffy bags,
animal bedding and newsprint.

Latest CR Report

Our latest CR Report can be viewed
online or as a pdf download.

Yellowbook CR activities

Corporate practice - We constantly seek new ways to measure and improve customer satisfaction.

Workplace - we have a focused people strategy; recently the US Selling Power magazine voted Yellowbook into the top 5 of the Best Service Companies to Sell for.

Environment - we work with our main suppliers to further develop sources of recycled and certified fibre for the paper they supply to us.

Community - one of the key charities Yellowbook supports is United Way of America - an organisation that works with companies and local communities across the US to ensure that donations from employees support the most pressing local needs.United Way logo

The Yellow Woods Challenge

The Yellow Woods ChallengeThe Yellow Woods Challenge is our flagship environmental campaign for schools and is run by Yellow Pages, working in partnership with the Woodland Trust and local authorities across the UK.

Marie Curie Cancer Care

Marie Curie Cancer CareMini Pots of Care, a creative fundraising activity for kids, is run by Marie Curie Cancer Care in Association with Yell.